Exchanges/Returns

All claims and return requests must be made within ten business days of receipt of goods. 

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• Worn apparel cannot be returned or exchanged due to hygiene issues. 

• No exchanges or returns for custom-made items, including T-shirts, Hoodies, Headbands, and collectible bears.  

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• Any defective goods may be returned but must follow our 10-day return policy.

• No refunds or exchanges are given for apparel or gear that has been worn or used.  

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Please be sure to inspect your merchandise upon receipt of your order. We maintain the right to inspect the returned merchandise to determine whether the replacement or adjustment is valid.

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A return label will be sent to you if the exchange/return is accepted.  Following you will have ten business days to ship the exchange/return back to us.  

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